Legal information
How we process the information you provide.
WorkingDog Solutions S.L., tax ID B-72631401, is the controller of the data you provide to answer enquiries, prepare assessments and manage service requests. Contact us at info@workingdogsolutions.eu, on +34 621 142 331 or by post at C-1415b, Km 2,5, 08140 Caldes de Montbui, Barcelona.
Data is kept for the time needed to handle your request and, where a contractual relationship exists, to manage the service and meet applicable legal obligations. Retention depends on the purpose and any responsibilities arising from the matter.
You may request access, rectification, erasure, objection, restriction or portability where the law provides for these rights. Details of how to make a request or complain to a supervisory authority appear below.
Depending on the channel you use, an enquiry may include your name, telephone number, email address, preferred contact time and message. Please provide only the information needed to help you.
Bookings and assessments are handled on the WDS portal linked from this website. Read the data requirements and terms for each request there before submitting it.
When you request information, an assessment or a quote with a view to using a service, the processing needed to handle that request is based on the pre-contractual steps you ask us to take. Managing an agreed service is based on performance of the contract; meeting legal obligations is based on compliance with them. If another processing activity requires your consent, its purpose must be explained and specific consent requested.
Browsing the website or reading this policy does not constitute consent to marketing communications.
Handling requests may involve hosting, email and management tool providers, as well as disclosures required by law. The involvement of providers does not authorise use of your data for unrelated purposes.
Google Maps, YouTube and links to social networks or WhatsApp may involve processing by the respective providers. Before using these services, read their policies, including information on recipients and possible international transfers.
You can ask the controller for information about the recipients and safeguards applicable to your case.
Privacy of Google servicesYou can withdraw your consent at any time. Withdrawal does not affect the lawfulness of earlier processing or data that must be processed on another lawful basis.
Write to info@workingdogsolutions.eu or the postal address above, explain the right you wish to exercise and provide a way to reply. If there are reasonable doubts about your identity, information needed to verify it may be requested. You can also act through a representative.
Subject to its exceptions, the law recognises the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
Write to exercise a rightIf you believe the processing of your data infringes data protection law, you can complain to the Spanish Data Protection Agency or the competent supervisory authority. Doing so does not require you to waive any other rights.
Information and complaints to the AEPDWhere processing is based on consent, in Spain data relating to children under 14 requires consent from the person with parental responsibility or guardianship. Please contact us if you discover that a child has provided data without the required authorisation.
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